Income Recovery Officer

📍 Brent, London
💷 £21.41 per hour (PAYE) / £28.19 per hour (Umbrella)

We are currently recruiting for an experienced Income Project Officer to join a busy Housing Management team within a London Borough on a 3-month temporary contract. This is an excellent opportunity for a proactive housing professional to play a key role in income maximisation and tenant support.

The Role

As an Income Project Officer, you will be responsible for maximising rental income through effective arrears management, providing support to tenants, and delivering targeted income recovery projects across a range of housing services.

Key Responsibilities

Maximise income through rent collection and arrears management across varied tenures
Provide advice and support on welfare benefits, including Universal Credit
Engage directly with tenants through home visits and case management to resolve arrears issues
Work across services to deliver a joined-up, person-centred app...