Information Technology Support Specialist

Position Overview

Blueshift Computer Technology Inc. is seeking a skilled and experienced IT Support Specialist to join our dynamic team. This onsite role is based in Calgary, AB, and requires a proactive individual who can troubleshoot and resolve hardware, software, network, and cloud-related issues, ensuring seamless IT operations for our end‑users and client environments.

This position is ideal for a professional who is comfortable supporting hybrid environments (on‑premise + cloud) and wants to grow within a collaborative, fast‑moving MSP environment.

Key Responsibilities

Technical Support & Troubleshooting

• Provide efficient technical support for hardware, software, networking, and cloud-related issues via phone, email, and in‑person interactions.
• Diagnose and resolve Windows, macOS, and Microsoft 365 issues in hybrid environments.
• Troubleshoot connectivity issues involving LAN/WAN, VPN, WiFi, an...