Location
subang jaya
Job Type
Full-time
Posted
June 26, 2026
Job Description
- Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
- Provisioning and deprovisioning of corporate devices (laptops, phones)
- Replace broken devices with temporary devices in accordance with Ericsson’s processes
- Provide technical guidance to end users for day-to-day IT issues within the office environment
- Coordinate with L2 teams when troubleshooting (examples L2: end user computing team, EMM...)
- Perform on office infra basic troubleshooting, installation, or maintenance for EIT services (printing, connectivity, platform, voice)
- Install, test, and remove basic network devices such as switches, routers, and access points - this includes Support for Site/CORE Equipment inside office example but not limited: Out of band, FW, NAC, DNS, Secnet
- Network connectivity basic troubleshooting (example: Wi-Fi, LAN)
- On prem support for smart metering as well as othe...
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