Information Technology Support Specialist | Upto $70/hr Part-time

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: IT Support Expert Type: Contract Compensation: $50–$70/hour Location: Remote Role Responsibilities Build long-horizon IT tasks with deterministic rubrics to evaluate agent performance. Develop scenarios in Helpdesk with tickets having known resolutions and diagnostic steps. Create Identity and Access scenarios for provisioning with defined role-based outcomes and SSO/MFA issues. Design Endpoint and SaaS scenarios for device setup and license management against specified targets. Work independently and asynchronously to meet deadlines and improve task quality. Collaborate to ensure tasks have checkable answers without subjective judgment. Qualifications Must-Have 2+ years in IT support, helpdesk, or sysadmin. Expertise in identity and ...