Information Technology Support Technician

We are currently looking for a Information Technology Support Technician professional to join our team on an on‑site support role.

Work Mode: On‑Site

Employment Type: B2B/ Freelance Contract

Location: Espoo, Finland

LSS - Local Site Support User On Prem IT support:

• Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
• Provisioning and deprovisioning of corporate devices (laptops, phones) – Replace broken devices with temporary devices in accordance with Ericsson’s processes
• Provide technical guidance to end users for day‑to‑day IT issues within the office environment
• Coordinate with L2 teams when troubleshooting (examples L2 : end user computing team, EMM...).

Office IT Infrastructure Support:

• Perform on office infra basic troubleshooting, installation, or maintenance for EIT services...