Infrastructure and End User Technology Operate support - Voice

Deloitte · Baltimore, MD, United States

Location
Baltimore
Job Type
Full-time
Posted
June 17, 2026

Job Description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Infrastructure and End User Technology Operate support - Voice, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities

+ Administer and support enterprise voice systems, such as VoIP, SIP, call routing, contact center, and unified communications platforms

+ Manage configuration changes, moves/adds/changes, and troubleshooting for telephony services

+ Monitor system performance, availability, and service quality; identify and resolve incidents and recurring issues

+ Support voice migrations, upgrades, and moderni...

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