Innovation Lab Specialist

We’re building a cutting-edge originations system that will redefine how we serve our customers and empower our team members to improve both our customer and TM experience, and better position us to remain competitive in the consumer finance industry. 

We are seeking a forward-thinking knowledgeable Innovation Lab Specialist to bridge frontline operations and product development. This role is pivotal in supporting customers through the loan application process using our soon-to-be implemented originations system, Playing a critical role in driving operational excellence, strategic alignment, and enterprise-wide compliance. Your insights will help influence the initial delivery and ongoing evolution of the system. 

In the Role

+ Provide feedback and solutions that demonstrate independent judgment, a distinct perspective, and alignment with enterprise goals and compliance standards.
+ Determine the most appropriate methods for communicating information to st...