Inside Sales Representative in Toronto

Drive sales and customer satisfaction with A. M. Castle & Co. as an Inside Sales Representative in Toronto, Canada. Support customer relationships, process orders, and leverage your sales skills.
A. M. Castle & Co., a leader in the metals service center industry, seeks a motivated Inside Sales Representative. This role is crucial for servicing and up-selling to existing customers, responding to inquiries, processing orders, and maintaining pipeline metrics. Strong interpersonal skills and technical knowledge are essential to excel in this position.
Key Responsibilities:
• Achieve sales and opportunity pipeline metrics for revenue goals
• Service, up-sell, and cross-sell to existing customers
• Respond to customer inquiries via phone, fax, or email
• Initiate calls to progress sales opportunities effectively
• Investigate and resolve customer complaints diligently
Requirements:
• One year sales support experience with customer relationships
• Knowledge of s...