Inside Sales Support

Fronius · Portage, Michigan, United States

Location

Portage

Job Type

Full time

Posted

June 19, 2026

Job Description

Summary
Inside Sales Support assists Fronius customers, Field Sales Representatives, the Technical Support Team and the National Sales Director. This role is responsible for creating quotes for customers, processing new product orders, tracking products throughout the repair cycle, monitoring inventory via an ERP tracking system, and tracking customer details in sales management software.
Tasks and Responsibilities
Acts as primary contact for customers, Field Sales Representatives, Technical Support Regional Representatives and National Sales Director.
Creates quotes for customers and sales representatives.
Receives and reviews customer purchase orders for accuracy.
Enters customer purchase orders into BaaN in OK point quality.
Sends order acknowledgements to customers.
Handles the authorization process of customer returns (RGAs) as well as processing credits for returned products.
Oversees the service ...
        

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