Instructional Designer

Marriott International · Cape Town, Western Cape, South Africa

Location
Cape Town
Job Type
Full time
Posted
June 10, 2026

Job Description

Position Summary

The Instructional Designer plays a vital role in Marriott's global training initiatives by crafting innovative, high‑impact learning experiences that elevate associate skills and promote meaningful behaviour change. This role partners closely with subject matter experts and global stakeholders to design learning solutions aligned with Marriott’s brand and operational standards. Success in this role requires strong instructional design expertise, the ability to build globally scalable content, and deep understanding of Marriott’s brand culture to deliver learning programs that drive operational excellence and enhance guest satisfaction.

Scope

  • Location: Cape Town, South Africa 
  • Hybrid Model: 2-3 days in the office
  • Role Type: Individual Contributor
  • Key Responsibilities

  • Apply instructional design methodologies (such as ADDIE) to develop training programs from needs analysis through evaluation.
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