Location
durban
Job Type
Full-time
Posted
June 07, 2026
Job Description
Responsibilities
The role encompasses user research, information architecture, prototyping, usability evaluation, technical writing, UI/UX review, testing, and a culture of continuous improvement.
Research
- Conduct in-depth user research, including user interviews, surveys, and competitive analysis.
- Identify the potential users of the system in terms of geographic location, financial standing, culture, language and other factors.
- Analyse what users are saying to reveal their user goals.
- Analyse qualitative data and provide recommendations.
- Present the data in ways that can be used to drive design: a) personas, b) user stories, c) user journey maps
- Critically evaluate any previous user research and start your own research where appropriate.
- Perform Synthesis and Ideation.
- Identify the correct objectives and criteria for decision making.
- Identify and ask the correct ques...