Job Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Act as a Digital Ambassador at branches: Proactively engage walk‑ins customers and complete transactions via PRUServices or PruBSN Touch.
Promote digital awareness at branch by maintaining simple in-branch prompts and explain key benefits
Deliver end‑to‑end PRUServices registration support, including step‑by‑step guidance on registration, password setup, and first‑time login.
Guide customers to complete common self‑service journeys (e.g., view policy details, updat...
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