Job Description
Kick-start your IT career as a Desktop Support Intern and gain hands-on experience providing first-line technical support in a fast-paced, customer-focused environment. This opportunity is ideal for candidates with a strong technical foundation, excellent communication skills, and a passion for delivering exceptional end-user support. Working alongside experienced IT professionals, you will troubleshoot hardware, software, networking, Microsoft 365, and SharePoint issues, assist with service desk operations, manage support tickets in line with SLA requirements, and contribute to the smooth day-to-day delivery of IT services.
What you'll do:
1st line End User Support of all IT related incidents and requests including but not limited to all end user hardware, software, printing, networking related items.
Effective and supportive approach to engaging with users
Assisting with Service De...