Intern - Service Experience Department

Job Description

Job ID: 349145

Date posted: 17/06/2026

Who you are

As a Service Strategy & Customer Experience Intern, you are curious, analytical, and customer-focused with a strong interest in improving retail services and customer experiences. You enjoy understanding customer expectations, analyzing market trends, and supporting service development projects that create convenience and value for customers.

You are proactive, detail-oriented, and comfortable working with data, customer insights, and cross-functional stakeholders. You have a strong interest in retail operations, service innovation, and customer journey improvement, especially in areas such as express delivery, same day assembly & delivery, and buy back services.

You have good knowledge of Excel, Power BI, and MS Office tools, and are comfortable working with reports, dashboards, and presentations. You are o...