Customer Support Associate – International Chat Upselling

Location: DLF 2, Rajarhat, Kolkata

Industry: International BPO / Telecommunications

Job Type: Full-Time | Work From Office

Salary: Up to ₹5.3 LPA + Incentives

Job Overview:

Join a leading multinational telecommunications company and build your career in international customer support and chat sales. We're looking for dynamic professionals who can engage customers through live chat, provide excellent service, and drive upselling opportunities.

Key Responsibilities:

• Handle international customer queries via live chat

• Upsell and cross-sell products/services to customers

• Deliver exceptional customer experience and issue resolution

• Meet sales and quality targets

• Collaborate with internal teams to ensure customer satisfaction