International Customer Support.

Momo Medical · Delft, South Holland, Netherlands

Location

Delft

Job Type

Full Time

Posted

June 07, 2026

Job Description

Are you always ready to help others? Does solving problems put a smile on your face? Together with the international Service & Support team, you answer all questions from caregivers and provide essential support to help them take the best possible care of residents. You work with caregivers in Canada, the United States and Germany.
 Jouw rol 
Act as the primary point of contact for caregivers in Canada, the United States and Germany
Provide high-touch support via phone and email
Dive into technical challenges with empathy and problem-solving skills
Check in proactively with caregivers across different time zones
Support colleagues in North America and Germany in preparing for location visits
Help research local needs and experiment with new support strategies in new markets
Identify areas for improvement and help build support processes rather than only following them
 Jouw profiel 

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