International Voice Process - Gurgoan

Job opportunity for Undergraduates / Graduates to join one of the leading MNC company @ Haryana

Job : Customer Support Voice

Location : Gurgaon

Shift : Rotational shift and night shift

Week Off : 2 Days rotational Week Off

Responsibilities : 

• Manage large amount of inbound and outbound calls in a timely manner.
  
• Follow communication “scripts” when handling different topics.
  
• Identify   customers ' needs, clarify information, research every issue and provide solutions and/or alternatives.
  
• Find opportunities to upsell products when they arise .
  

Requirements

   Candidate should have:

•    Good Communication skills
  
•    Tak...