Intraday WFM Specialist II — Real-Time Analytics

Qualfon Philippines seeks a Specialist II in Workforce Management to analyze reports and manage intraday staffing efficiently. This role involves detailed communication and requires proficiency in MS Excel and WFM tools. The ideal candidate has 6 months to 1 year of experience and a relevant educational background.

Key responsibilities include delivering accurate reports, managing workforce processes, and ensuring communication during system downtimes.