Job Description
Manage new and existing Pre-validation activities, assigning work to Quality Review Pre-Validation Analysts as efficiently and logically as possible.
- Supervise that all assigned Pre-Validation Reviews and other tasks are completed by Pre-Validation Analysts in a timely fashion.
- Develop strong ability in the team and the users to understand problems and focus on Issues root cause analysis to guarantee the proper corrective action plans (CAPs).
- Identify the time, challenges and users constraints to achieve adequately the team goals.
- Keep a record of all disputes and disagreements from IMOs and/or IBCOs on Pre-Validation resolutions and resolve them.
- Escalate problems in the Pre-Validation Process as soon as they are identified and coordinate efforts with the IBCOS and IMOs to remediate and improve.
- Maintain an updated version of a flow chart for the Pre-Validation Review process and coordinate training sessions or communications every time there is ...