IT and Digital Support Manager

Roles and Responsibilities:- Manage all theCompany's digital assets and infrastructure - office computers, laptops,networks, mobile devices, emails, databases, and content management systems - ensuring 24x7 availability, security, daily backups, and proactive defence against cyber threats across all jurisdictions the Company operates in Lead the evaluation,deployment, and governance of AI platforms across the organisation (ChatGPTEnterprise, Claude, Microsoft Copilot, Gemini, and others), establishinginternal usage policies and helping research, editorial, marketing, and salesteams adopt AI tools securely and productively Administer theCompany's cloud and SaaS stack (Microsoft 365, Zoom, CRM, hosting, cloudstorage), including identity management, MFA, SSO, license optimisation, anduser lifecycle across all offices Identify and deliverautomation opportunities across departments using workflow tools (Zapier, Make,Power Automate) and manage technology projects and third-party vendorcontra...