IT & BI Escalations Lead | Case & Process Champion

A leading IT solutions provider in Kuala Lumpur is seeking a qualified individual to manage escalations and implement continuous improvement initiatives. The ideal candidate should hold a Diploma or Degree in Business or IT, have a minimum of 5 years of experience in IT & business intelligence, and possess fluency in English, Mandarin, and Cantonese. This role offers an attractive salary ranging from RM7,000 to RM10,000 along with performance-related bonuses and benefits.
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