IT Business Process & Digital Transformation Analyst

JOB DESCRIPTION

Department : IT Solution Management

Report to : Manager

Supervise:

Functional Relationships with :

Business Engineer, Sales & Marketing and external partners

POSITION PROFILE:

Based in : Yishun

The successful candidate will:

supports Business Process Re-engineering (BPR) and Digital Transformation (DX) initiatives across the organization. This role partners closely with business stakeholders to analyse, redesign, and digitise business processes, ensuring technology solutions are aligned with business value, efficiency, and scalability. The role focuses on process-first transformation, leveraging digital technologies such as automation, data, and AI only after processes are simplified and standardised. This role acts as a bridge between business users and IT, requiring a strong consulting mindset, structured problem-solving skills, and the ability to translate business needs i...