IT Chat Support Specialist – SLA-Driven Customer Resolutions

Accenture is seeking an IT Customer Service Associate in Hyderabad to manage customer queries and complaints. The role involves resolving issues within specified timelines, requiring excellent English skills and familiarity with CRM tools. Candidates should have 1 to 3 years of experience, preferably in the telecom industry, and must be comfortable working US shifts. This position demands strong analytical and customer-centric skills, ensuring optimal solutions are provided to customers.
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