IT Customer Service @ Bank

Location: Orchard or Marina View

Contract: until 20th May 2027

• Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
• Strong problem-solving abilities and a proactive approach to customer service.
• Tech-savvy with a genuine interest in digital trends and innovation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-centric mindset with a passion for helping others.
• Bilingual proficiency may be an advantage in diverse customer environments.

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online ban...