Job Description
Overview
This role is required in our Edmonton corporate office full-time Monday - Friday on site.
The role of the IT Desktop Administrator is to provide advanced technical support to all divisions of LFL including associates, contractors, or any other individuals as required.
This includes but is not limited to Advanced OS, Hardware, Application, How-To, Printer Support, Networking, Set-Up, Facilitation, Project, Etc.
In addition to the support function, Desktop Administrators are responsible for system administration of specified IT systems including but not limited to Enterprise Anti-virus, WSUS, Active Directory Management, DNS, Asset Discovery Tools, Application Administration Systems, Remote Management Systems, Imaging Systems, Etc.
RESPONSIBILITIES
- Provide end user support on advanced technical issues as assigned via ticketing system within SLA/Urgency
- Account for all time and work done via t...