IT EXECUTIVE

RESPONSIBILITIES Provide IT support, troubleshooting, and system maintenance for daily operations Support users remotely and on-site for technical issues and operational assistance Perform minor hardware troubleshooting for PCs, printers, and related devices Conduct 1st level network troubleshooting for connectivity and device communication issues Manage system implementation, rollout coordination, and UAT testing Configure and support printers, scan-to-folder/email solutions, and network devices Administer Microsoft Azure and Microsoft 365 environments including user account management and access control Manage user roles, permissions, password resets, and MFA (Multi-Factor Authentication) configurations Support SharePoint administration including access management, file sharing, permissions, and collaboration support Support email account setup, SMTP configurations, and user authentication troubleshooting Monitor and resolve system, workflow, and user-related issues promptly Coordina...