IT Field Support Officer

IT Field Support Officer

We are seeking a highly skilled IT Field Support Officer to join our dynamic team in Abu Dhabi. The successful candidate will be responsible for providing technical support and assistance to our clients in the field. This is a full-time, permanent position with opportunities for growth and development within the company.

Key Responsibilities

• Provide on-site technical support to clients in Abu Dhabi and surrounding areas


• Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other IT equipment


• Install and configure new hardware and software as needed


• Conduct regular maintenance and updates on client systems


• Collaborate with the IT team to improve processes and procedures


• Maintain accurate records of all support activities and resolutions


• Communicate effectively with clients to en...