Location
dubai
Job Type
Full-time
Posted
June 24, 2026
Job Description
IT Help Desk Engineer - POS Support - Sharaf DG - Dubai, UAE
Sharaf DG is hiring an IT Help Desk Engineer with expertise in POS installation and end‑user support to ensure seamless IT operations across retail outlets and head office.
Location: UAE (Dubai)
Industry: Information Technology (IT) — Function: Technical Customer Service / Support.
Salary: monthly (Market estimated). Gender: Any. Nationality: Any. Preferred Location: Any. Job Type: Full‑time.
Job Responsibilities
- Install, configure, and maintain POS terminals at cashier stations across multiple retail stores
- Provide Level 1 and Level 2 help desk support for desktops, laptops, printers, and POS systems
- Troubleshoot hardware and software issues related to end‑user devices and peripherals
- Respond to and resolve IT support tickets promptly, maintaining proper documentation of incidents
- Coordinate with vendors and internal IT teams for h...
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