IT Help Desk Engineer - POS Support - Sharaf DG - Dubai, UAE

Sharaf DG · dubai, dubai emirate, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 24, 2026

Job Description

IT Help Desk Engineer - POS Support - Sharaf DG - Dubai, UAE

Sharaf DG is hiring an IT Help Desk Engineer with expertise in POS installation and end‑user support to ensure seamless IT operations across retail outlets and head office.

Location: UAE (Dubai)

Industry: Information Technology (IT) — Function: Technical Customer Service / Support.

Salary: monthly (Market estimated). Gender: Any. Nationality: Any. Preferred Location: Any. Job Type: Full‑time.

Job Responsibilities

  • Install, configure, and maintain POS terminals at cashier stations across multiple retail stores
  • Provide Level 1 and Level 2 help desk support for desktops, laptops, printers, and POS systems
  • Troubleshoot hardware and software issues related to end‑user devices and peripherals
  • Respond to and resolve IT support tickets promptly, maintaining proper documentation of incidents
  • Coordinate with vendors and internal IT teams for h...

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