IT Help Desk Support Career Opportunities at DRL Management

IT Help Desk Support Career Opportunities at DRL Management

DRL Management is seeking a motivated Junior IT Help Desk Support (L1) professional to join its team in Dubai . This is an excellent opportunity for candidates looking to build a strong foundation in IT support and grow within a dynamic and professional work environment.

The selected candidate will be responsible for providing first‑level technical support, assisting users with IT‑related issues, and ensuring smooth day‑to‑day system operations.

Key Responsibilities:

• Provide first‑level IT support to end users
• Troubleshoot hardware, software, and network issues
• Assist in user account management and system access
• Support Microsoft 365 and Active Directory operations
• Ensure timely resolution of IT tickets and requests

Key Skills Required:

• Strong knowledge of Microsoft 365
• Experience wit...