Job Description
**WHO WE ARE**:EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
**We are looking for a helpdesk operations technician with experience in Helpdesk (Tier 1) and Operations (Tier 1 AV)****Job Role of the Helpdesk Operations Technician**- Processing of Laptop replacement queue.
- First point of contact within Stripe Global Service Desk (GSD) support channels, including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up ...