IT Helpdesk Technician - Fast First-Touch Support

A technology company in Singapore is seeking an IT Support Specialist to provide PC support and troubleshooting for software and hardware. The ideal candidate should have a diploma in Computer Sciences or a related field, and preferably 1-2 years of experience in an IT Help Desk environment. Strong problem-solving and communication skills are essential. This role involves diagnosing technical issues and resolving them through a ticketing system efficiently while ensuring service level agreements are met.
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