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IT Implementation Lead

Lenovo · São Paulo, State of São Paulo, Brazil

Location
São Paulo
Job Type
Full-time
Posted
June 18, 2026

Job Description

Description and Requirements


We are seeking an experienced ServiceNow Implementation Lead to drive successful delivery of ServiceNow initiatives across enterprise environments. The ideal candidate will combine deep ServiceNow platform expertise with strong project management and stakeholder engagement capabilities.

This role will lead implementation projects, coordinate cross-functional teams, manage client expectations, and ensure successful deployment of scalable ServiceNow solutions aligned with business objectives.

Key Responsibilities

  • Lead end-to-end ServiceNow implementation projects across ITSM, CSM, or related modules.
  • Gather business requirements and translate them into scalable ServiceNow solutions.
  • Manage project timelines, deliverables, risks, budgets, and resource allocation.
  • Coordinate with business stakeholders, technical teams, vendors, and leadership throughout project lifecycles.
  • Dr...

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