Location
johannesburg
Job Type
Full-time
Posted
June 04, 2026
Job Description
Education and Experience Requirements:
Function of role:
- Degree in Information Technology or Computer Science.
- ITIL foundations certified.
- Strong knowledge in Microsoft Active Directory environment is an added advantage.
- Strong knowledge in server hardware, operating systems (Windows/Linux), storage and virtualization technologies.
- Proficiency with networking (e.g., LAN, SD-WAN, VLANs, switches, firewalls, and routing protocols).
- Knowledge in network/telecom (Aruba and/or Cisco certifications appreciated).
- Knowledge and hands-on experience with Azure cloud platform is an added advantage.
Function of role:
- ITIL MIS support process: Be the primary escalation point for ITSM ticketing, troubleshooting complex technical issues, logs analyze. reporting, monitoring for users in the scope of work.
- Ensure IT Hardware resources and capacity planning ...