IT Infrastructure Intern

Urban Effects Cabinetry · Butler, Indiana, United States

Location

Butler

Job Type

Full-time

Posted

July 08, 2026

Job Description

Job Description
The IT Intern – Infrastructure supports the Information Technology department by assisting the Global Infrastructure team in providing first-level technical support for Fortune Brands Innovations employees through our help desk relating to various hardware, software, and operational issues. This position will get exposure to all areas of the business and many areas of Information Technology. 
DUTIES & RESPONSIBILITIES
Assists with help desk operations by providing hardware and software problem identification through the use of Microsoft Teams and e-mail to Fortune Brands Innovations employees; responds to both repair and service requests through timely communication, frequent follow-up and detailed documentation.
Maintains customer service by providing first-level hardware and software support as instructed by Infrastructure members.
Ensures efficient and accurate handling of the user’s issues sent into t...
        

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