IT Infrastructure Process Engineer

Eurofins · bengaluru, karnataka, India

Location

bengaluru

Job Type

Full-time

Posted

June 04, 2026

Job Description

Job Description  
Position Title: ITSM Process Manager   
REPORTING TO:   Service Delivery Manager 
Eurofins IT Infrastructure Services Private Limited 
GEOGRAPHICAL  
REPORTING LOCATION:  Bangalore / India 
WORKING LOCATION:  Bangalore / India 
OVERALL OBJECTIVES:   
Eurofins IT Infrastructure Services Private Limited, looking for a skilled and experienced ITSM Specialist with 5 to 7 years of experience in implementing, managing, and optimizing IT Service Management processes. The ideal candidate should have a strong understanding of ITIL best practices and a proven track record of enhancing service delivery, governance, and process automation in complex IT environments. 
Responsibilities:  
Own and manage ITSM processes (Incident, Change, Problem, Request, Knowledge, CMDB, Asset & Capacity). 
Define and maintain process documentation, RASCI charts, S...
        

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