IT Infrastructure Project Leader

▶︎ Job Details ・Job Title:

• IT Infrastructure Project Leader ・Client: Japanese IT Company ・Working Location: New York NY ・Working style: Hybrid (2 days in-office required) ・Employment Type: Full-time/ Exempt ・Salary: 70-100K / per year  ・Benefit: Full benefit(Health Insurance, 401 Match) ・Visa Support: N/A ・Working Hours: 9:00 AM – 5:30 PM (1-hour lunch) ・Language: English (Fluent) ▶︎Key Responsibilities: • Deliver a high level of direct IT infrastructure customer support while assisting project execution under the guidance of a Project Manager • Promote excellent customer service, ensure effective response times, and provide expert insights into support issues • Enforce quality of service guidelines and maintain overall customer satisfaction • Travel to data centers or client sites for on-site technical work • Support infrastru...