It internal sales/administrator

Basic Responsibilities:
Quoting clients (Pastel) – get pricing from various vendors and distributors
Create purchase orders (Pastel) & Invoice
Organize for stock to be delivered to clients
Client queries / requests (email and telephonic)
After sales service
Faulty hardware – track supplier, check warranty and arrange return, testing, replacement / credit
Manage client’s expectations on back orders and follow up with suppliers
Month End Technical Adhoc billing
Provide customer with statements and follow up on payments
Assist with planning and running of marketing events
Manage office accounts and internal office requirements
Follow up on all annual renewals and maintain renewal calendar (Software & Hardware Renewals)
Place and track direct end user deliveries by Suppliers
Soft Skills & Experience:
Basic MS office skills
Good communication skills
Technical IT understanding advantageous
Sales background advantageous
Proactive sales ...