IT Manager | End User Support Lead

About the Role: We're looking for a highly organized IT Project Manager to lead our User Support team. In this role, you'll oversee projects that improve IT support services, ensuring smooth operations and exceptional user experience.

Preferred Background:

• Candidates with experience in insurance, brokerage, or benefits management systems will stand out.

Key Responsibilities:

• Manage IT user support projects from start to finish, ensuring timely completion.


• Define project scope, goals, and deliverables with stakeholders.


• Lead and mentor the IT User Support team, fostering collaboration.


• Assign and...