IT Monitoring Center - Rapid Support Team

SBM · Al-Zahra'a, Makkah Province, Saudi Arabia

Location

Al-Zahra'a

Job Type

Full-time

Posted

June 27, 2026

Job Description

Location:

Saudi Arabia
Education:

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or related field.

Experience:

2–4 years of experience in IT support, systems troubleshooting, incident response, or infrastructure operations.

Monthly Salary Package:

12,000 SAR 

Qualifications & Skills:

CompTIA A+ certification (required). 

 2–4 years experience in configuring and managing: MS Cluster Linux Operating Systems Windows Operating Systems OpenShift Cisco ACI F5 technologies DCIM and NetEco systems Databases: MS SQL, Oracle, DB2 LUW, DB2 MF, SAP HANA, MySQL 

 Strong troubleshooting and diagnostic skills across application, server, and infrastructure layers. 

 Ability to perform quick incident triage and escalate based on severity and business impact. 

 Strong ro...

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