Location
Luxemburg City
Job Type
Full-time
Posted
July 04, 2026
Job Description
Job description
We are looking for an IT monitoring Specialist to join an operational team in Luxembourg.
Your main mission will be to ensure the monitoring, qualification, and dispatching of alerts, guaranteeing a fast and efficient response while following internal procedures and maintaining a high level of service quality.
Your main responsibilities:
- Monitor and handle alerts received through different communication channels
- Analyze incoming alerts to identify their priority and level of criticality
- Ensure the initial management of alerts within a maximum timeframe of 15 minutes
- Dispatch incidents to the appropriate tech...
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