IT Operations Lead (Azure / ITIL / Vendor Management)

Location: Wilanow, Warsaw (Hybrid 3 days in the office)

Contract Type: B2B

Language Requirements: Fluent Polish and English

About the Role

This role is ideal for someone currently working as an IT Operations Specialist, Infrastructure Specialist, Service Delivery Specialist, Technical Team Lead, or Junior IT Operations Manager who would like to take ownership of a complete operational environment. We are not looking for a corporate IT director. We are looking for a hands-on professional who enjoys being close to technology, users, and operational processes.

This is not a corporate management role focused on large teams and multi-million-euro budgets. We are looking for someone who enjoys being close to the technology, understands operational realities, and is comfortable combining strategic thinking with day-to-day execution.

You will support approximately 200 users across Poland and Hungary, working with a modernized infrastructure consisting o...