IT Operations & Support Coordinator

Be part of a growing UK-based business while working remotely

We're looking for a proactive IT Operations & Support Coordinator to help manage day-to-day support operations, maintain accurate records, coordinate suppliers, and ensure excellent service delivery.

Duties & Responsibilities

• Coordinate incoming support requests and ticket allocation.

• Monitor and report on helpdesk activity.

• Maintain operational reports and performance trackers.

• Manage hardware and software inventories.

• Coordinate equipment purchases and replacements.

• Work with suppliers and vendors to resolve equipment-related matters.

• Assist with customer enquiries and issue resolution.

• Maintain support documentation and process guides.

• Collaborate with technical teams to ensure efficient service delivery.

What you’ll get

• Fully remot...