IT Ops & Admin (Non-Technical/Entry Role)

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.
Job Highlights
Industry: Tech (SME)
Location: Kaki Bukit
Working days: Monday to Friday
Job Responsibilities: -
Provide operational and administrative support to ensure smooth day-to-day operations
Perform routine monitoring to detect any issues
Act as point of contact for enquiries, service requests and incidents
Resolve basic issues according to standard operating procedures (SOPs) and follow through theescalation process as necessary
Track all incidents to closure within service standards
Perform data management and documentation duties to ensure accuracy of records
Generate and prepare reports
Source for viable vendors and request for quotation
Identi...