IT Performance Analytics Leader: Data Science & Insights

SOS International in Kuala Lumpur is looking for a Data Science & Performance Analytics Lead. This role involves transforming IT service data into actionable insights to enhance decision-making across the IT service landscape.

The ideal candidate will establish a data-driven performance management capability, track KPIs and SLAs, and mitigate risks through analytics. Applicants should have 8–12 years of experience in data analytics and leadership in IT reporting.