IT Performance Manager

SSi People · Overland Park, Kansas, United States

Location

Overland Park

Job Type

Full-time

Posted

July 02, 2026

Job Description

Job Title: IT Performance Manager
Location: Overland Park, Kansas (On-Site)
Job Summary: We are seeking a dynamic individual to optimize enterprise-wide service delivery and enhance the employee experience. Our team is dedicated to fostering collaboration across internal departments, leading process improvements, and ensuring a seamless user experience throughout the organization.

Responsibilities:Establish and maintain strong working relationships with internal clients across the organization.
Collaborate closely with Digital and Information Technology teams to ensure alignment of business needs and superior employee experience.
Act as a point of escalation for requests and incidents, ensuring quick and effective resolution.
Lead and contribute to process improvement initiatives, identifying opportunities to increase efficiency and service quality.
Required:Minimum of 4 years related expe...
        

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