IT SaaS Applications Manager

Description
We are looking for an IT SaaS Applications Manager to lead the strategy, support, and continuous improvement of enterprise software services in. This contract position has the potential to become permanent and will guide a technical team responsible for SaaS platforms, strengthen service management practices, and ensure systems support organizational priorities in a higher education setting. The role combines application leadership, vendor coordination, process governance, and performance oversight to deliver reliable, secure, and well-managed technology services.


Responsibilities:

• Direct the administration, configuration, and ongoing enhancement of enterprise SaaS applications to support business and institutional objectives.

• Supervise technical staff and foster consistent service delivery practices across application support, issue resolution, and operational maintenance.

• Lead the rollout of new application features, wor...