IT Security Access Administrator (IAM) at Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

IT Security Access Administrator (IAM) – Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

Full‑time on site position offering great opportunities for career growth.

Responsibilities

• Process user access requests, modifications, and de‑provisioning activities through ticketing systems.
• Manage user account administration across Active Directory, Microsoft 365, and enterprise applications.
• Review, validate, and fulfil access requests in accordance with approved procedures and security policies.
• Troubleshoot and resolve user access‑related issues via email, phone, and ticketing platforms.
• Ensure ServiceNow incidents and service requests are completed within agreed SLA timelines.
• Support user onboarding, role changes, and off‑boarding activities.
• Participate in access recertification and audit support activities.
• Maintain accurate records and documentation of access administration activ...