IT Service Delivery Lead — Hybrid, SLA‑Driven Ops

Empresa reconocida in Medellín, Colombia seeks an IT Service Delivery Coordinator. The role involves supervising support operations across Service Desk, Onsite Support, and IMAC teams, ensuring compliance with service standards and effective communication.

The ideal candidate has a Technical degree in Systems and experience in coordinating IT support operations. Benefits include comprehensive health programs and hybrid work models.