IT Service Desk Analyst

Gratitude Philippines · makati, metro manila, Philippines

Location
makati
Job Type
Full-time
Posted
June 05, 2026

Job Description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Overview

Provide first-line support for IT-related issues, resolving them in a timely manner. Manage service requests, incidents, and problems to ensure user satisfaction. Maintain documentation for all service desk activities and ensure accurate reporting. Assist in the training of users on various software and hardware configurations. Collaborate with other IT teams to improve service delivery and user experience.

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Are you a Tech Support expert with a background in Retail, Healthcare, or Hospitality? Secure a spot with a competitive package up to ₱45K!

Ready to apply? Click Send Message to chat with our recruitment team directly!

#ITCareersPH #ServiceDesk #TaguigJobs #BPOHiring

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