Location
petaling jaya
Job Type
Full-time
Posted
June 08, 2026
Job Description
Job Description
We are currently looking for IT Service Desk Analysts to join our team. If you are looking to kick‑start a career in tech – this is the perfect opportunity to gain knowledge and qualifications to grow your career.
- Taking responsibility of IT support queries that come from our Head Office, Warehouses and Retail globally.
- Providing a broad range of IT support via our contact centre and ticketing systems.
- Providing face to face support to end users and support to Infrastructure Manager when working at the office “Tech Bar” for hardware and software issues.
- Assist on any other assignments as directed by immediate superior as and when required.
- Assisting the wider IT teams with preparation of hardware/software.
- Troubleshooting and proactively managing ticket queues.
- Escalation of challenging issues to senior team members when necessary. ...